Refund & Return Policy
Return & Refund Policy
At Vegawearshop, your satisfaction is the centerpiece of our boutique experience. We want you to feel empowered and confident when selecting our Crossbody, Shoulder, or Tote bags. If your piece isn't a perfect match for your style, our concierge team is here to ensure a seamless return journey.
The Return Window
To maintain the exquisite quality of our collections, we offer a 30-day elegance period from the date of delivery for return requests. To be eligible, your Vegawearshop piece must be in its original, unworn condition with all designer tags and signature packaging intact.
| Service Detail | Our Commitment |
|---|---|
| Return Window | 30 Days from Delivery |
| Return Processing Fee | $0 (Complimentary) |
| Restocking Fee | None |
Return Elegibility
We take pride in the craftsmanship of our bags. Therefore, we can only accept returns that meet the following styling standards:
- The item must be unused, unwashed, and in its original state.
- No signs of wear, scent, or leather alteration.
- Must include the original protective dust bags and gift boxes.
Refund & Reimbursement
Once your returned piece arrives back at our atelier and passes inspection (1-3 business days), your refund will be initiated to your original payment method.
| Refund Stage | Timeline |
|---|---|
| Atelier Inspection | 1–3 Business Days |
| Financial Processing | Up to 12 Business Days |
| Confirmation | Instant via Email |
Exchanges & Style Updates
Looking for a different shade or silhouette? Vegawearshop supports exchanges based on our current stock availability. Simply reach out to our concierge team to reserve your new selection.
Boutique Concierge
For return authorizations or style exchanges, please contact our dedicated support team:
Email: support@vegawearshop.shop
Hours: 8:00 AM – 7:00 PM (EST) | Mon – Sat