Frequently Asked Questions

Welcome to the Vegawearshop Concierge Desk. We have curated this guide to ensure your journey from selecting a Crossbody bag to receiving your signature Tote is as seamless as our designs.

I. Orders & Style Selections

How can I modify my order after placement?

To maintain our commitment to swift delivery, orders enter our Atelier Handling Stage within one business day. Please reach out to our support team immediately if you need to refine your style or update your coordinates.

What payment methods do you accept?

We provide a secure and elegant checkout experience through the following elite providers:

II. Logistics & Delivery

How long does it take for my bag to arrive?

Our artisans prepare each order with precision. Handling typically takes 1 business day, followed by transit through our elite carriers (USPS, UPS, FedEx). Most clients receive their pieces within the timeframe specified at checkout.

Do you provide international shipping?

Yes, Vegawearshop delivers elegance worldwide. Please note that international orders may be subject to regional customs preparation and carrier timelines.

III. Returns & Refunds

What is your return policy?

If your selection does not perfectly align with your style, we offer a refined return process. Items must be in their original, pristine condition. Please refer to our full Return & Refund Policy for detailed eligibility.

When will I receive my refund?

Reimbursements are issued to your original payment method. The timeline is as follows: